“If we can process claims faster and more efficiently, this will benefit everyone: our customers as well as the employees of Continentale nonlife insurance !” – says Alexander Müller, Service Center Claims – Insurance Engineering.
For many years, UBIMET has been supporting Continentale in the plausibility check of weather-related damages.
Alexander Müller, Service Center Claims – Underwriting: “With the introduction of the new Claims-Information-System (CIS) of UBIMET in mid-2020, we use the new generation of damage plausibility checks. Modern, patented weather models with a comprehensive analysis of all available meteorological data lead to the highest possible accuracy of the results. The users in the claims department and especially the regulating agencies praise the easy handling of the user interface and the comprehensive presentation of the results.
We are sure that with UBIMET, we have the right partner at our side when it comes to weather-related problems. We are very pleased about the excellent cooperation with the professional meteorology experts and see the implementation of CIS as another big step towards optimized processes for insurance companies using intelligent weather analysis.
Under the umbrella of the Continentale mutual insurance association, various insurance companies have joined together to form a network. With a premium income of approximately 4 billion euros, the Continentale insurance association is one of the largest German insurers. The Continentale insurance association offers insurance protection for private customers as well as for small and medium-sized companies from one source.
UBIMET is the leading private provider of meteorological forecasting systems, information and severe weather warnings, and the first global digital weather service. The international company, headquartered in Vienna with offices in Karlsruhe, Melbourne, Munich, New York, and Zurich, offers high-quality meteorological data, forecasts, and warnings that allow weather-dependent industries worldwide to increase safety and efficiency. As a market and innovation leader, UBIMET has been providing over 170 customers in the insurance industry with high-precision weather data worldwide for more than 10 years. Loss prevention, operational readiness, and claims management are among the core competencies. The increase of NPS, an improved combined ratio, and positive touchpoints through regular customer contact characterize the cooperation.