“What we are particularly pleased about is that the usability/handling works perfectly for claims staff. UBIMET delivers very clear, house number-accurate results, which in turn leads to fewer disputes with customers.
We see a higher but justified rejection rate, which leads to a clearly perceptible, additional savings potential. We are pleased about the good cooperation with UBIMET and look forward to further years working together.” says Marc Furter, technical Specialist / COC Center of Competence damage property & liability insurance Zurich
About Zurich Insurance Group:
Zurich Insurance Group (Zurich) is a leading multi-line insurer providing services to customers in global and local markets. With approximately 54,000 employees, Zurich offers a comprehensive range of products and services in property and casualty and life insurance. Its customers include individuals, small, medium and large companies and multinational corporations in more than 210 countries and territories. The Group has its headquarters in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group AG (ZURN), is listed on the SIX Swiss Exchange and has a Level I American Depositary Receipt Program (ZURVY), which is traded over-the-counter on the OTCQX.
UBIMET is the leading private provider of meteorological forecasting systems, information and severe weather warnings, and the first global digital weather service. The international company, headquartered in Vienna with offices in Karlsruhe, Melbourne, Munich, New York, and Zurich, offers high-quality meteorological data, forecasts, and warnings that allow weather-dependent industries worldwide to increase safety and efficiency. As a market and innovation leader, UBIMET has been providing over 170 customers in the insurance industry with high-precision weather data worldwide for more than 10 years. Loss prevention, operational readiness, and claims management are among the core competencies. The increase of NPS, an improved combined ratio, and positive touchpoints through regular customer contact characterize the cooperation.