Vienna, 16 March 2020

Esteemed customers,

Dear business partners,

Because of the global developments regarding COVID-19, it is particularly important to us, to inform you of the unrestricted capability and performance of UBIMET in times of the CORONA virus.

Based on our experience as weather service provider that has had to provide reliable service 24/7 for more than 15 years, the availability in critical situations forms an integral part of our ability to deliver. We have done everything possible over the past few days to be well prepared for the different crisis scenarios owing to restrictions in public life, infrastructure or our employees’ situation.

Here is a short overview:

We have created remote access for all our employees

We have created external access for all system relevant working processes to be able to create forecasts outside our offices. The access is rendered active when required so that we can provide all our services as usual without any disruption.

We have secured availability for customers and suppliers

Not only your daily weather analysis and forecast have been secured by our measures, but our employees and contact persons are available via the usual channels (phone, e-mail) and will be able to immediately attend to your queries and concerns.

The measures taken by us will most certainly be constantly evaluated and adapted.

Kind regards and all the best in these challenging times!

Dr. Michael Fassnauer